Locksmith FAQ2025-11-04T09:44:05+11:00

Locksmith FAQ

Common Questions About Our Locksmith Services

Find clear answers to the questions we’re asked most about our locksmith and security services.

What qualifications should a locksmith have?2025-10-20T09:49:06+11:00

Always choose a locksmith who is licensed, insured, and a member of the Master Locksmiths Association of Australasia (MLAA). This ensures all work meets strict professional and ethical standards.

Do I need to change my locks after moving into a new property?2025-10-20T09:48:46+11:00

It’s strongly recommended. Rekeying or changing your locks ensures previous owners, tenants, or contractors no longer have access to your property.

Can you replace or repair broken locks on-site?2025-10-20T09:48:34+11:00

Yes. We carry a full range of replacement locks, keys, and components in our vans, allowing most lock repairs or installations to be completed during the first visit.

How long does it take for a locksmith to arrive?2025-10-20T09:48:01+11:00

Our mobile locksmiths operate across Greater Melbourne and typically arrive within 2 hours, depending on your location and traffic conditions.

Can a locksmith open my car without causing damage?2025-10-20T09:47:23+11:00

Yes. Our automotive locksmiths use specialist tools and techniques to safely unlock your vehicle without scratching the paint or damaging the lock mechanism.

Are your locksmiths licensed and insured?2025-10-20T09:46:54+11:00

Yes. All Toplock Locksmiths are fully certified members of the Master Locksmiths Association of Australasia (MLAA) and carry full public liability insurance for your peace of mind.

What’s the difference between rekeying and replacing a lock?2025-10-20T09:46:34+11:00

Rekeying changes the internal pins of your existing lock so old keys no longer work, while replacing involves fitting a completely new lock. Rekeying is usually faster and more affordable, especially when your locks are still in good condition.

Can you make a new key if I’ve lost the original?2025-10-20T09:46:15+11:00

Absolutely. We can cut and program replacement keys on-site for most locks and vehicles, including transponder and remote keys, saving you the time and cost of going to a dealership.

Do you offer 24-hour emergency locksmith services?2025-10-20T09:45:54+11:00

Yes. Our team operates 24/7 across Greater Melbourne. Whether you’re locked out of your home, business, or vehicle, a qualified locksmith can be dispatched immediately to get you back inside quickly and safely.

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